David P , Pacifica - 5 / 5
In our search for a replacement spa, we had narrowed things down to Hot Springs and Sundance. The staff at Creative Energy were far more knowledgeable about their spas and how they functioned than the Sundance vendor. The company in general was more focused on how to keep the costs of owning a spa manageable. We got good information and service onsite, the delivery (which was tricky, requiring a crane to lift the spa over our house) went well and the follow up visit by Scott to familiarize us with the chemicals and maintenance was very helpful. We’d also like to give credit to John for his patience with our many questions.