Mark P , San Fransisco - 5 / 5
What a great customer experience!
The folks there are super nice and don’t give you the hard sell. Go down the block to the other store and they will use every sales tool in the book to extract a $500 deposit from you. Creative Energy just answers your questions and gives you the info you need. The Hot Springs spas are great, look as good as a giant tub can, and seem to be excellent quality.
Their service dept isn’t quite as great as the retail store, but so far on my new spa purchase they have gone above and beyond to make it work, even when my electrician couldn’t figure it out.