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We purchased a home in the East Bay which has a spa. After 6mos the spa was not operational. After contacting Taleena, the Creative Energy service director ,the service technician, Joe, arrived promptly as scheduled and quickly diagnosed the problem. As we are new to spa ownership, Joe took the time to explain the basic […]
When we bought our house 11 years ago, there was a decrepit, dirty hot tub in the back yard. We wanted a hot tub, but not that one. We visited their showroom in Dublin (it had a different name back then) to shop and asked about removing the old one. To our astonishment, we were […]
We had a great experience with Creative Energy service, Dave Kirley was our tech and he was very nice, experienced and knowledgable. We have an older hot tub and for the most part we’ve had no issues, but as with all old things, there is a need for updating and minor repairs. When I called […]
My husband and I went in today to get some advice for a used hot tub we acquired recently. Pete was sooooo nice. He was very informative and gave us great advice for getting started so we can be using our Hot Springs Spa very soon. I would recommend anyone to go here to purchase […]
We actually bought a Hot Spring spa elsewhere, but were more or less dumped out in the cold in terms of follow-up service of any kind. The San Mateo guys took us under their wing, and even came out to the house to give us a refresher on how to do our chemical treatments correctly […]
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