Eric F , Novato - 5 / 5
We recently purchased a spa from Creative Energy in San Rafael. We found that the San Rafael showroom offered a variety of spas and had no problem finding one that suited our needs. The staff was extremely helpful, professional and pleasant to work with. They were not pushy and did not make us feel like we had to make a purchase.
Cole who I believe is a sales manager helped us along the entire process from purchase, to requirements concerning the installation to final delivery. I called and emailed several times with questions, -Creative Energy always got back to us in a timely manner. The service staff was extremely accommodating with our schedules even after I had to change our delivery time twice.
I really have no complaints and would recommend this company to anyone looking to purchase a spa. We love our new spa and are happy to have Creative Energy help us with any questions in the future.
As a side note, I had originally thought about getting a spa from Costco (as I see spas advertised in their ads). After calling Costco I learned that they basically drop the spa at your driveway, from there they take no responsibility and don’t offer any help in what is needed to set up the spa. For this reason we decided to initially go with a company that specialized in spas and have not regretted that decision at all.
Great work Creative Energy, -5 stars!