Tiger River: Warranty
Watkins Manufacturing Corporation ("Watkins") warrants to the original consumer purchaser ("you") the following about your new Tiger River(R) portable spa, when purchased from an authorized dealer/service provider ("dealer").seven7 Year Surface/Structural Warranty
Watkins warrants the acrylic surface material of the Tiger River portable spa
to be free from defects in materials and workmanship for seven years. Additionally,
the acrylic surface material is structurally warranted not to leak for a period
of seven years. The acrylic surface material is non-permeable and will not absorb
odors, bacteria or pollutants.
5 Year Component Warranty
Watkins warrants the electrical components, pumps, air valves, levers, bezels
and other Tiger River spa components against defects in materials and workmanship
for five years. Some parts, most of which can be changed out without the use
of tools, such as filter cartridges, filter lid, spa pillows and cover locks,
are not included in this warranty, but are warranted to be free from defects
in materials and workmanship at the time of delivery. Spa covers and other spa
accessories are specifically excluded from this warranty, although they may
be covered by other warranties.
5 Year NO-FAULT® Heater Warranty
Watkins unconditionally warrants the NO-FAULT heater to be free from defects
in materials and workmanship for five years. This warranty defines unconditional
as warranty coverage without exception provided that the component has failed
to operate properly within the spa's system.
5 Year No Leak Warranty
Watkins warrants the Tiger River spa against leaks caused by defects in manufacturing
and workmanship for five years. This warranty specifically covers leaks from
the wall fittings, jet fittings, internal plumbing, internal glue joints, drains,
and all bonded parts including the filter compartment and light lens.
3 Year SureWood® Cabinet Warranty
Watkins warrants the SureWood cabinet material to be free from defects in materials
and workmanship for three years. This warranty specifically covers the cabinet
s structural integrity (exclusive of surface stain), including the SureWood
and framing material, and all bonded joints.
The SureWood cosmetic finish is warranted to be free from defects in materials and workmanship at the time of initial delivery. Fading and weathering of the surface will occur naturally over time, and are not defects. To restore the appearance of the SureWood cabinet, refer to the spa Owner's Manual for proper care and maintenance instructions.
1 Year LED Light Assembly Warranty
Watkins warrants the LED light assemblies, which consists of all lights within
the spa including the main light and lighting of any water feature, to be free
from defects in materials and workmanship for one year.
The following applies to all of the warranties listed above:
Extent of Warranty
This warranty extends only to the original consumer purchaser of the Tiger River
spa when purchased and originally installed or relocated within the boundaries
of the United States. This warranty begins on your delivery date of the spa.
The Tiger River spa warranty terminates upon any transfer of ownership, or if
the spa is installed or relocated outside the boundaries of the United States
by the original consumer purchaser prior to the expiration of the warranty period.
Warranty Performance
To make a claim under this warranty, contact us. You must give Watkins and our
dealership written notice of any warranty claim, along with a copy of your original
purchase receipt indicating the date of the purchase, within ten (10) days of
the time you discover the claim. Watkins reserves the right to inspect the malfunction
or defect on location.
Watkins or its Authorized Service Agent will repair any defects covered by this warranty. Except as described herein, you will not be charged for parts, labor or the freight costs for parts necessary to repair the spa for defects covered by this warranty. In some cases, we may charge you a reasonable repairperson travel/service charge that is not covered by this warranty. Please contact us for information regarding any such charges.
Limitations
Except as described above, this warranty does not cover defects or damage due
to normal wear and tear, improper installation, alteration without Watkins prior
written consent, accident, acts of God, misuse, abuse, commercial or industrial
use, use of an accessory not approved by Watkins, failure to follow Watkins
Pre-Delivery Instructions or Owner's Manual, or repairs made or attempted by
anyone other than an authorized representative of Watkins. Alteration includes,
but is not limited to, any component or plumbing change, or electrical conversion.
View the list of Manufacturer Approved Accessories.
Disclaimers
TO THE EXTENT PERMITTED BY LAW, WATKINS SHALL NOT BE LIABLE FOR LOSS OF USE
OF THE SPA OR OTHER INCIDENTAL OR CONSEQUENTIAL COSTS, EXPENSES, OR DAMAGES,
INCLUDING BUT NOT LIMITED TO THE REMOVAL OF ANY DECK OR CUSTOM FIXTURE OR ANY
COST TO REMOVE OR REINSTALL THE SPA, IF NEEDED. Some states do not allow the
exclusion or limitation of incidental or consequential damages, so the above
limitations may not apply to you. ANY IMPLIED WARRANTIES, INCLUDING THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED
TO THE DURATION OF THE APPLICABLE WARRANTY STATED ABOVE. Some states do not
allow limitations on how long an implied warranty may last, so the above limitations
may not apply to you.
Legal Remedies
This warranty gives you specific legal rights, and you may have other rights
which vary from state to state.
©2007 Watkins Manufacturing Corporation 1280 Park Center Drive, Vista, California 92081. Specifications, colors and surface materials subject to change without notice. Not all features are available on all products. Printed in USA. Hot Spring, Tiger River, Bengal, Caspian, Sumatran, Amur, Bred for Endurance, Comfort Control, CoverCradle, DeTECHtive, EverFresh, FootWell, FreshStart10,000, FreshWater, FreshWaterAg+, IQ 2020, Jet-Cluster, JetStream, No-Fault, Precision, SilentFlo 5000, SmartJet, SureWood and Wavemaster are trademarks of Watkins Manufacturing Corporation. Delta is a registered trademark of Masco Corporation of Indiana, KraftMaid is a registered trademark of KraftMaid Cabinetry, Inc., Behr is a registered trademark of Behr Process Corporation. All 230v models must be installed by a licensed electrician in accordance with local codes. US Patent #5,647,736; #5,810,257; #5,810,262; #5,819,332; #5,924,850; #6,381,766B1; #6,435.691; D-463,569; D534,871 and other patents pending.